Counselling for young people 17-18 & adults in Chester, Tarporley and Frodsham, Cheshire.
Online and by phone nationwide
You are not alone. You are seen. I am with you. You are not alone - Shonda Rhimes
Hello and thank you for stopping by. I'm Helen, a counsellor passionate about supporting people through life’s challenges—big or small.
I offer in-person sessions in Chester, Frodsham, and Tarporley, Cheshire in welcoming and comfortable rooms, as well as nationwide online and phone support.
I work with adults of all ages and with young people aged 17–18, providing a safe, compassionate space where you can explore whatever’s on your mind. My approach is friendly, informal, and completely led by you—what you share, and when, is always in your hands.
Therapy with me is a collaborative process.
You lead the way, and I offer presence, curiosity, and care. My approach is rooted in empathy and respect, and I offer you a warm and respectful space. I’ll walk alongside you as you explore what’s difficult, at your pace and in your way. We will explore what matters to you.
Beyond my professional training, I bring a wealth of life experience to my work. I know how it feels to be overwhelmed, stuck, or unsure of your next step. These experiences have shaped who I am and deepened my understanding of what it means to truly struggle—and to find a way through.
Karuna, the name of my practice, means compassion or empathy. It reflects my core belief in kindness, understanding, and the power of connection during difficult times.
Counselling isn’t just a job for me—it’s a calling. I truly want to see people live the fullest life they can, in a way that’s meaningful to them. If you're ready to take that next step, I’d be honoured to walk alongside you.
Grief, loss, relationship challenges, trauma, or big or small life transitions — these experiences can leave you feeling overwhelmed, untethered, or unsure how to move forward. They can affect your sleep, your relationships, your sense of self. And they can feel incredibly isolating. But you don’t have to go through them alone.
I support people who are navigating:
You may be feeling sadness, irritability, anxiety, or a quiet heaviness you can’t name. You may be trying to hold it all together on the outside while feeling lost inside.
Together, we’ll create a safe, steady space where your feelings are welcome — a place to make sense of what’s going on and find your own way forward.
“When we are no longer able to change a situation, we are challenged to change ourselves.”— Viktor Frankl
You’re not broken. You don’t need fixing. You may just need someone to really see you, hear you, and walk beside you for a while.
Starting counselling can feel overwhelming — especially when you're faced with countless profiles, qualifications, and approaches. You might be wondering:
Who will really get me? Who will I feel safe with? Who can I trust to walk alongside me when things feel hard?
While training and experience matter, research consistently shows that it’s the relationship between client and counsellor that makes the biggest difference. You need to feel safe, understood, and genuinely cared for.
I’m a warm, grounded, and professional counsellor who brings both clinical training and real-life experience to my work. I’ve known joy and I’ve known struggle — in childhood and adulthood. I know how deeply healing it can be to have a space where you’re truly seen and heard.
In our sessions, we’ll gently explore what’s going on for you — untangling thoughts, feelings, and patterns. You’ll have space to reflect, to breathe, and to see things more clearly. Together, we’ll work at your pace, building trust and insight as we go. You don’t have to face things alone. And you don’t have to have it all figured out before we begin.
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I provide person-centred, trauma-informed support to help people coping with grief and loss, including the death of a loved one, loss by suicide, or the passing of a beloved pet. I also work with those facing emotional challenges like trauma, domestic violence, anxiety, stress, negative thoughts, low self-esteem, and self-doubt. Additionally, I support individuals dealing with relationship issues, workplace stress, and struggles with identity or purpose and more.
I am especially passionate about providing sensitive support for those grieving the loss of a companion animal. This area of bereavement was the focus of my Master's research. This has given me an in depth understanding of this unique form of loss. In addition to this I adore animals and have always had them as part of my life and family. I know that many pet owners feel alone in their grief and that they deserve a dedicated space should they need it. Our animals are our family and are loved. Grief comes from love and if you need support in processing your loss, please reach out.
"Where there's hope, there's life. It fills us with fresh courage and makes us strong again."
Anne Frank in The Diary of a Young Girl
“Do not feel guilty for prioritizing your emotional well-being. You deserve to flourish in safe spaces.”
Alexandra Elle
“Promise me you’ll always remember — you’re braver than you believe, and stronger than you seem, and smarter than you think.”
Christopher Robin from Winnie the Pooh
“It’s never overreacting to ask for what you want and need.”
Amy Poehler
"Where there's hope, there's life. It fills us with fresh courage and makes us strong again."
Anne Frank in The Diary of a Young Girl
“Do not feel guilty for prioritizing your emotional well-being. You deserve to flourish in safe spaces.”
Alexandra Elle
“Promise me you’ll always remember — you’re braver than you believe, and stronger than you seem, and smarter than you think.”
Christopher Robin from Winnie the Pooh
“It’s never overreacting to ask for what you want and need.”
Amy Poehler
"Where there's hope, there's life. It fills us with fresh courage and makes us strong again."
Anne Frank in The Diary of a Young Girl
To arrange an initial introduction or if you have any questions please do get in touch.
I will always aim reply to your message within 24 hours, if you have not heard from me please do check your spam/junk folder.
I offer my counselling services in-person in three locations: Chester, Tarporley and Frodsham, Cheshire.
I also work online and by phone nationwide.
Rooms at all three locations are comfortable and welcoming.
For the Chester and Frodsham locations there is plentiful free on-street parking. Please note that both rooms are reached only by a staircase.
For the Tarporley location, there is on-site parking and the space is weloming and calm. The room is fully accessible.
I'm a certified online and telephone-trained counsellor, so you can trust that these sessions will be conducted securely and ethically.
I offer a free 20-minute introductory meeting, offering you a chance to meet me, ask any questions you may have, understand how we will work together, and see if I am the right counsellor for you. Please use the contact form to arrange.
Confidentiality and Ethics:
Privacy is important to me. What we talk about during our sessions stays completely confidential and won't be shared with anyone else. I'll explain any rare instances where this might not be the case during our first meeting, so you understand the boundaries clearly. I'm registered with the Information Commissioner’s Office, fully compliant with GDPR regulations, and have an enhanced DBS check. As a BACP member I also follow the ethical framework for counsellors. I am fully insured.
Availablity:
My main working days are a Monday, Tuesday and a Saturday morning.
I offer some evening appointments on other days online and by phone - please enquire.
Online and Phone sessions:
£50 per 50 minute session
Daytime and evening
In-person sessions:
Availablity in Chester, Tarporley and Frodsham
(daytime only & dependant on room availablity)
My fees for in-person start from £50, depending on the location, as room costs can vary.
Additional Info
– Sessions after 4pm are available online or by phone only
– You’ll have a dedicated space for as long as you need – sessions can be weekly or fortnightly
– Advance payment is required to secure your session
Cancellations
I understand that life happens, therefore If you need to cancel or reschedule:
– For online sessions, I ask for at least 24 hours’ notice
– For in-person sessions, 48 hours' notice is needed as rooms are booked in advance.
I am able to work with clients based outside the UK (except the US and Canada); however, please note that my practice is governed by UK law and the ethical guidelines of the BACP.
Please note that I am not able to provide a crisis or emergency service. If you are in immediate distress or need urgent support, there are people and services available to help you right now.
Samaritans – Call 116 123 (free, 24/7) or visit samaritans.org
NHS 111 – Call 111 for urgent mental health advice